Communicator with chat
Chat quickly, solve immediately
Save you valuable time with communication in CDESK via Communicator module. Now you can communicate with other operators and customers immediately, without long waiting for an answer. Always see which users or groups are currently online, if they read your message or are typing an answer at the moment. Whole conversation can be searched and is recorded in history – you will never lose track of what you were chatting about.
Communicator - chat between operators or customers with account
Chat and send files to users or groups, create conference with support of voice and video transmission.
Whether you are using communicator directly from CDESK or via client application installed on computer, you are always connected with Helpdesk – you can directly create requests and discussion posts in them, comfortably from communicator window.
Valuable features of Communicator
be always in touch, solve problems quickly without waiting for an answer
instant messages between operators and with customers
contact list with operators and customer accounts online information
keep history of communication
sending messages with questions to more users, groups with optional awaiting for answers
organize conference with users in groups
What is CDESK?
Download PDF brochure that summarises features and benefits of CDESK.
Contact us and get 30 days free trial access to all features. Discover the convincing value over the competition - if there's any.
We offer you an opportunity to make your business more attractive and competitive. The tool, which will surprise you with its simplicity and complexity.
See the demonstrations of CDESK environment to gain an idea how it looks and feel. Fresh interface loaded with functions - still not decided?